Antalya Transfer Questions & Answers
Airport pick-ups, private rides, VIP cars, child seats, luggage, late flights and paying — the things guests ask before they book.
Services
What does an Antalya airport transfer with Hana Travel include?
A vehicle and a professional driver for your group alone, from Antalya Airport to the door of your hotel, villa or apartment. The driver meets you in the arrivals hall at Welcome desk No:36 Hana Travel with a name board, helps with the cases and drives straight to your address without picking up anyone else. We track your flight, so if the plane lands later, the pickup moves with it. The price is fixed per vehicle and agreed in writing before the trip. Child seats can be added on request as a paid extra.How is a private transfer different from a shuttle bus?
A shuttle collects passengers from several flights and drops them at a string of hotels. You wait at the airport until the bus fills, then sit through every stop on the way. A private transfer starts when you walk out of arrivals and goes to one address: yours. The vehicle is never shared with strangers, you choose the pickup time, and the price covers the whole car rather than each seat. That also means the more of you travel together, the smaller the share each person pays.What makes a VIP transfer different?
For a VIP transfer we send a Mercedes-Benz Vito VIP. The rear cabin has leather lounge seats instead of standard bench rows, and there is Wi-Fi on board, so you can answer messages or plan the next day on the way. It takes up to six passengers with six suitcases. Everything else works as with any of our private transfers: the driver meets you at Welcome desk No:36 Hana Travel, your flight is tracked and the price per vehicle is fixed in writing beforehand. It suits a honeymoon, a business trip or a long drive to Kaş or Fethiye.Can I book a private transfer that does not start or end at the airport?
Yes. A private transfer is any point-to-point ride in the Antalya region: from one hotel to another when you split your holiday between two resorts, from your hotel to the Port of Antalya cruise terminal, from the city into Kaleiçi for dinner in the old town, or from Antalya out to a resort on the coast. Send us both addresses, the date, the time and the number of passengers, and we reply with a fixed price for the vehicle. The rules stay the same: the car is yours alone and does not stop for anyone else.Do you drive to Kaş, Fethiye or Pamukkale?
Yes, the Lycian coast and inland routes are part of our network. From Antalya Airport, Kaş is about 190 km and roughly 2 hours 45 minutes on the road, Kalkan 210 km, Fethiye 300 km and around four hours, Ölüdeniz a little further, and Pamukkale 330 km, just over four hours inland. On drives this long you can ask for a short rest stop for coffee, food or the toilet; mention it when you book or simply tell the driver. With small children on a long route, the VIP Vito or the Vito minivan gives everyone more room.
Booking
How do I book a transfer?
Use the booking form on this site, or write to us on WhatsApp, call or send an e-mail, whichever suits you. We need the date, your flight number or pickup time, the pickup and drop-off addresses, the number of adults and children, and a rough idea of your luggage. An online booking engine is on its way. Until it goes live, every request is answered by a person in our Antalya office, who sends you the vehicle, the price and the meeting details in writing.How far in advance should I book?
As soon as your flight times are fixed. Booking early lets us set aside the right vehicle for your group, which matters most in July and August and for the larger vehicles: the Sprinters, the midibus and the coach. Short-notice requests are still worth sending. We run our own vehicles and drivers and the office works every day, so we check availability straight away and tell you plainly whether a car can be arranged. If a particular vehicle is already taken, we suggest one that is still available.Will I receive a written confirmation?
Yes, always. Once the details are agreed we send a confirmation by e-mail or WhatsApp listing the date and time, the pickup and drop-off addresses, the vehicle type, the number of passengers, any child seats, the fixed price and how it will be paid, plus the meeting point and a phone number for the day. Please read it carefully. If anything is wrong, such as a misspelled hotel name or an incorrect flight number, tell us straight away so the driver works from the right information.Can I change my booking after it is confirmed?
Yes. Send the change through the channel you booked with, whether WhatsApp, phone or e-mail, and quote the name on the booking. New flight times, an extra passenger, a different hotel or an added child seat are routine for us. If the change needs another vehicle or a different route, the price may change as well, and we tell you the new amount before anything is final. Every change is confirmed in writing, just like the original booking. Cancellation terms are also confirmed in writing when you book.How do I book the return trip to the airport?
The same way as the arrival: booking form, WhatsApp, phone or e-mail. You can book both directions at once or arrange the return during your stay. For the pickup time, send us your departure flight number and time; we suggest when the driver should be at your hotel, allowing for the drive and for check-in at Antalya Airport. The driver comes to the hotel entrance or reception at the agreed time. If your flight is moved, let us know and we shift the pickup accordingly.
Paying
How do I pay for the transfer?
The payment method is stated in your written booking confirmation. Depending on what we agree, you settle the price with the driver on the day or pay in another way arranged in advance. The amount is always the fixed price for the vehicle that we confirmed before the trip; it does not grow because of slow traffic or a late landing. If you need an invoice in a company name or would like to pay in a particular way, mention it when you book and we confirm in writing what is possible.
At the airport
Where do I find my driver at Antalya Airport?
Once you have collected your luggage and left the baggage hall, you are in arrivals. Your driver waits at Welcome desk No:36 Hana Travel holding a board with your name on it. If you cannot see the board straight away, stay inside the hall and call or message the number in your confirmation rather than heading outside to the taxi rank; the office and the driver will guide you. From the desk, the driver walks you to the car park and helps load the luggage.What happens if my flight is delayed?
We track every arrival using the flight number in your booking, so the driver sees the new landing time and plans around it. There is no need to call us from the departure airport to report a delay. What matters is that the flight number is correct; if you are rebooked onto a different flight, send us the new number as soon as you have it. Long passport queues and a slow baggage belt are part of arriving in Antalya in summer, and our drivers know that.My flight lands in the middle of the night. Is that a problem?
No. Plenty of charter flights reach Antalya after midnight or in the early morning, and we work every hour of every day, so a landing at 3 a.m. is handled exactly like one at noon. The driver is at Welcome desk No:36 Hana Travel when you come out, and the office can be reached by phone or WhatsApp throughout the night. If your hotel reception closes at night or you are staying in a private villa, say so when you book so that the address and access details are clear.
Vehicles
Which vehicle is right for my group?
It depends on both people and luggage. The economy sedan takes up to three passengers with three cases. The Vito comfort minivan and the VIP Vito each carry six passengers and six cases. Larger groups travel in a 13-seat or 16-seat Sprinter, a 25-seat midibus or a 45-seat coach, which suits weddings, sports teams and tour groups. If you carry more luggage than usual, golf bags or a pushchair, the next size up is often the better choice. Tell us your numbers and we recommend a vehicle.
Luggage & kids
Can you provide child seats?
Yes, for every age: rear-facing seats for babies, seats for toddlers and boosters for older children. They are a paid extra, added to the agreed price of the transfer and shown in your written confirmation. When you book, tell us how many children are travelling and their ages or approximate weights, so the driver brings the right seats and fits them before you get in. If you prefer to bring your own seat, that works too; just mention it so we keep room for it.Can I bring golf bags, bicycles or a pushchair?
Yes, as long as we know in advance. A golf bag, a bicycle or a pushchair takes up the space of one or more suitcases, and a sedan that is fine for three people with ordinary luggage may not fit three golf bags. List every bulky item in your booking request, with numbers, and we send a vehicle with enough room, such as a Vito minivan or a Sprinter. Say whether the bicycles are boxed or loose as well. Anything that turns up unannounced may simply not fit in the car.
Destinations
How far are the main resorts from Antalya Airport?
The airport lies east of the city, so the closest stops are Kundu at 10 km, about 15 minutes, and Lara at 13 km, 20 minutes. The city centre and Kaleiçi are 15 to 16 km away, around 25 minutes, and Konyaaltı 22 km, half an hour. Belek is 35 km, about 35 minutes. Heading west, Kemer is 55 km and 55 minutes, Tekirova 70 km, a little over an hour. Heading east, Side is 65 km, about an hour, and Manavgat 72 km. Alanya is 125 km, close to two hours. Times assume normal traffic.Which areas do you cover?
We serve 58 destinations along the Antalya coast and beyond. Around the city: Kundu, Aksu, Lara, the centre, Kaleiçi, Konyaaltı and the cruise port. West along the Kemer line: Beldibi, Göynük, Kemer, Kiriş, Çamyuva, Tekirova, Olympos, Çıralı and Adrasan. East through Belek, Kadriye, Serik and Boğazkent, then the Side and Manavgat coast with Kumköy, Çolaklı, Sorgun and Titreyengöl, and on to Okurcalar, Alanya, Mahmutlar and Kargıcak. The Lycian coast from Kumluca to Fethiye and Ölüdeniz, and Pamukkale inland, are covered too. For any other address in the region, just ask.Which languages does your office speak?
Our office answers in English, Turkish, German, Russian and Dutch, by phone, on WhatsApp and by e-mail. Write in whichever of these you find easiest and the reply comes back in the same language, including the written confirmation. If something needs explaining to the driver on the day, for example a change of address on the way, call the office: it is open every hour of every day, and we pass the message on to the driver.Are you a licensed operator?
Yes. The service is run by Hana Travel (Hana Grup Turizm), a travel agency based in Antalya and licensed by TÜRSAB, the Association of Turkish Travel Agencies, under number A-4899. Our D2 authorisation number is 07.1390. We work with our own vehicles and our own drivers rather than handing bookings to subcontractors you have never heard of, so the company you book with is the company that drives you. You can check the licence number yourself on the TÜRSAB website.I live in Turkey and am arriving on a domestic flight. Can I book too?
Of course. Travellers flying in from Istanbul, Ankara, İzmir or anywhere else in Turkey book with us in the same way, and so do families coming for a wedding or visiting relatives. Domestic flights use a different terminal at Antalya Airport from most international ones, so give us your flight number and we tell you exactly where the driver will meet you; the meeting point is written in your confirmation. You can book in Turkish by phone or WhatsApp, and the price is fixed per vehicle, just as for any other guest.